Employee retention: how to keep your team on board

Which is more important for retaining staff: higher wages or flexible working? And how can you find out? Here, PGA Partner 59club discuss how to keep your employees happy.

Employee turnover can be costly and time consuming, and it’s essential to keep your top talent motivated and engaged. Any club manager will tell you it’s much harder to find and train a new employee, than it is to keep good staff members happy.

• Higher wages: Attractive for financial security and motivation, but sustainable limits must be considered.
• Work-life balance: Flexible schedules enhance satisfaction and productivity but must not disrupt operations.
• Employee insights: Directly ask staff about wage versus flexibility preferences for informed decisions.
• Balanced approach: Both options have merits, varying based on individual employee needs and preferences.
• Employee feedback: Surveys aid in monitoring and adjusting retention strategies for better staff support.
• Prioritise well-being: Happy employees breed customer satisfaction

CLICK HERE to read the full article from the November issue of PGA Monthly.

59club is a global market leader in the provision of mystery shopping, customer satisfaction surveys and education services specialised for the golf, leisure, food and beverage and hotel industries. With a transformative approach towards customer experience and the financial performance of its client properties, 59club delivers lasting change to benefit members, guests, employees and revenue.

If you think 59club could help your business, CLICK HERE to get in touch.

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